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What happens if something needs fixed after my remodel?

Remodeling Warranties & Service Support

When your remodel is finished, you shouldn’t be left wondering what happens next if something doesn’t seem right.

With JSB Home Solutions, you’ll continue to have support after construction is complete. This page explains how your warranty works, what’s typically covered, and how to request service if an issue comes up after your project.

- If you’ve already completed a remodel with us and need assistance, you’re in the right place.
- If you’re still planning a project, this page will help you understand the kind of warranty support you can expect.

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Before diving into coverage details...

How Warranty Coverage Is Evaluated

Not every situation fits neatly into a checklist. Warranty coverage depends on your specific project, the products selected, and the details of your original agreement.

If you’re not sure if your situation qualifies as a warranty item, reach out anyway. Early communication is important to ensure your warranty stays valid. Submitting a request allows your concern to be reviewed and helps determine the best next step—whether that’s warranty service, manufacturer coordination, or general guidance.

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What does warranty coverage look like in real life?

Warranty Coverage Examples

These examples are meant to help you understand how warranty coverage is typically evaluated. They’re not a substitute for your specific warranty terms, and every situation is reviewed individually.

Workmanship Coverage

Cabinet doors or drawers that no longer align or close properly
Drawers that stick, rub, or won’t fully close after installation
Trim, caulking, or finish separating beyond normal settling
Minor scuffs or scratches from daily use
Damage caused by slamming doors or overloading drawers
Changes from seasonal humidity or home settling

Product Warranty Coverage

Cabinet hardware or drawer glides that fail prematurely
Faucets or fixtures with internal defects
Product malfunctions within the stated warranty period
Finish wear from abrasive or unapproved cleaning products
Damage caused by misuse or improper care
Products altered, repaired, or replaced after installation

Outside Warranty Coverage

Accidental damage such as dents, chips, or cracks
Water damage from leaks outside the original design
Changes made by homeowners or other contractors
Issues unrelated to the original project scope
Cosmetic wear from everyday living
Damage caused by pets, children, or moving items
Submit a Warranty Request
Need help with a completed project?

Submit a Warranty Request

Once you submit the form, your request enters a simple review process designed to understand the concern and determine the best next step.

Step 1: We Review Your Request

Your submission is reviewed by our team to understand the concern and determine the best next step.

Step 2: We Reach Out If Needed

You may be contacted if additional details or photos would help clarify the situation.

Step 3: Next Steps Are Identified

Depending on the issue, this may include warranty service, manufacturer coordination, or general guidance.

Step 4: You’ll Hear From Us

You can expect to be contacted within 2 business days.

This Form Is for You If:

  • Your project is complete and something doesn’t look or function as expected

  • A product or component isn’t performing the way it should

  • You’re unsure whether an issue qualifies as a warranty item and want guidance.


 

You don’t need to know whether your issue qualifies as a warranty item before submitting this form.

This process is designed to review concerns and determine the appropriate path forward.

*Service fees may apply.