Remodeling Warranties & Service Support
When your remodel is finished, you shouldn’t be left wondering what happens next if something doesn’t seem right.
With JSB Home Solutions, you’ll continue to have support after construction is complete. This page explains how your warranty works, what’s typically covered, and how to request service if an issue comes up after your project.
- If you’ve already completed a remodel with us and need assistance, you’re in the right place.
- If you’re still planning a project, this page will help you understand the kind of warranty support you can expect.
How Your Warranty Works
After your remodel is complete, you’ll have warranty coverage that generally falls into two categories: workmanship and product warranties.
How Warranty Coverage Is Evaluated
Not every situation fits neatly into a checklist. Warranty coverage depends on your specific project, the products selected, and the details of your original agreement.
If you’re not sure if your situation qualifies as a warranty item, reach out anyway. Early communication is important to ensure your warranty stays valid. Submitting a request allows your concern to be reviewed and helps determine the best next step—whether that’s warranty service, manufacturer coordination, or general guidance.
Warranty Coverage Examples
These examples are meant to help you understand how warranty coverage is typically evaluated. They’re not a substitute for your specific warranty terms, and every situation is reviewed individually.
Workmanship Coverage
Product Warranty Coverage
Outside Warranty Coverage
Submit a Warranty Request
Once you submit the form, your request enters a simple review process designed to understand the concern and determine the best next step.
Step 1: We Review Your Request
The Client Care Team will confirm your request and arrange for an inspection to be scheduled.
Step 2: If You Have a Warranty Item
If the concern is covered under warranty, corrective action will be taken at no charge.
Step 3: If You Have a Service Item
If your concern falls outside of warranty coverage, our Production Team is available to assist with routine home maintenance and small repairs. Service charges would apply.
You don’t need to know whether your issue qualifies as a warranty item before submitting this form.
This process is designed to review concerns and determine the appropriate path forward.